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Affected Florida Hospitals


You may have received a letter from Cigna with misleading and distorted information about these negotiations and our intentions. We think it’s important for you to know the facts:

Negotiations with Cigna regarding a new contract that covers the care we provide to our patients with Cigna commercial (employer-sponsored) and Exchange (Health Insurance Marketplace) health insurance plans began at the beginning of the year.  For now, nothing changes concerning members’ in-network coverage. As a Cigna member, you can continue to receive in-network care with us as you normally would. In-network access will only change if we’re unable to reach an agreement with Cigna by the end of 2018.

Despite our best efforts, Cigna is still unwilling to propose a fair agreement. Cigna has always paid us fairly. Now suddenly, they’re demanding millions of dollars in cuts for next year. These deep cuts are simply unacceptable and could be detrimental to our patients’ access to care they know and trust.

We are patient- and community-focused, first and foremost, and we question what is driving the demands by Cigna. While we earn a modest margin, Cigna’s earnings grew 36% last year alone. Worse, Cigna only used three quarters of every dollar to pay for actual medical care – only 76.3%. That means almost 25% of every premium dollar went to Cigna’s overhead and profit. If they are successful in slashing payments by millions, there is no evidence that those “savings” will be passed on to members. Instead, members will likely continue to pay full premium rates for a smaller network – not to mention not be able to see trusted providers at in-netw0rk rates.

For us, patients remain our top priority, and we are honored to serve as your trusted healthcare provider. We understand the importance of keeping your relationship with your healthcare providers. That’s why we are doing all we can to minimize any disruption to in-network access, and we hope Cigna will decide to join us in finding common ground that puts patients first.

Know your options. We are in network with every other major health plan, and we are actively working in good faith to negotiate with Cigna – and have been since the beginning of the year. If we can’t reach a fair agreement, employers and patients have many other choices for insurance.

Act Now. It’s time for Cigna to hear from employers and patients who pay premiums and rely on their Cigna coverage. If Cigna knows people care about maintaining a wide network of providers, they will do what they’ve always done and keep our facilities and providers in network at fair payment rates. Contact Cigna today at the phone number on the back of your health insurance card and tell them that you want to retain access to your trusted healthcare provider.

This website will provide you with the latest information about our negotiations with Cigna regarding a new contract that covers the care we provide you – our patients with Cigna commercial (employer-sponsored) and Exchange (Health Insurance Marketplace) insurance plans.

If you need more information, please contact us by filling out this form, or by calling our community information line at (833) 872-4415.

Affected Facilities and Physicians

Take Action

Contact Cigna at the phone number on the back of your health insurance card today to express the importance of a new contract that maintains your in-network access to care. Find what else you can do to continue visiting your trusted healthcare provider.

If we’re unable to reach an agreement with Cigna, we are in-network with the following health insurance carriers. Consider switching to an alternative plan to continue visiting your trusted healthcare provider.

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